As one of the region’s longest running Quality Management programs, UOWD’s Master of Quality Management (MQM) is highly respected throughout the Middle East and internationally for providing aspiring business leaders with the skills they need to develop strategies to achieve service excellence and high levels of customer satisfaction, greatly improving the profitability of their organisation. Because of our strong links with industry and close collaboration with respected Quality Management frameworks, you will learn firsthand about a plethora of modern quality management systems, tools, methodologies and business models.  The program will provide you with a thorough understanding of the principles of Quality Management (QM), giving you a full understanding of a highly specialised area, alongside great business acumen in marketing, operations management, finance and organisational behaviour. The program was introduced in Dubai in 1996 in association with the Dubai Quality Group (DQG) which is sponsored by the Dubai Department for Economic Development. We are also members of EFQM, the foundation behind one of the world’s most adopted management frameworks. During the program our links with industry will allow you to investigate a real business problem as part of you program of study, giving you real world experience and the opportunity to develop and apply the skills you have learnt throughout your postgraduate degree.

Career Opportunities

MQM graduates can look forward to rewarding careers in areas such as:

• Quality assurance management
• Service quality management
• Quality engineering
• Safety specialists
• Health and Safety
• Process/Systems analysis
• Internal/External audit
• Quality systems
• Management consultancy
• Compliance